Before We get into the specifics, We would like to emphasize on the following key aspects of our shipping policy:
- We want to deliver our products to You as quickly as humanly possible, in accordance with our Shipping Policy.
- There will be no shipping charge. For all orders, shipping charges are on the house. (Replacement product charges will only paid by the customer to BroFactor)
- Our Primary shipment services are Delhivery, Bluedart, Aramex or FedEx.
- All shipments will be delivered within 4 to 7 working days based on your location, unless otherwise specified in this Website or by our customer service executives.
- You may contact us at [email protected] for any and all clarifications relating to your orders or call our customer service executives at +91 8239559955.
Generally, the Delivery of your orders shall take place within 4 to 7 days of shipping of the orders. On shipping of your Order, You will get an email from our end to your registered email address stating the details of the shipments and shipment service in which your Order has been shipped. Some of the shipment services engaged by us offers tracking of orders and you can track the status of your shipment by visiting the websites of such service providers. The details of tracking orders, if available, shall be mentioned in the shipment email send from our end.
Notwithstanding anything mentioned in aforementioned provisions, we do not guarantee that delivery will happen within any specific timelines as it is completely dependent on the shipment services. Sometimes, delivery may take longer duration due to:
- Bad weather conditions;
- Transportation delays;
- Political disruptions; or
- Other unforeseen circumstances
In such cases, we will proactively reach out to You. Please check your emails for such updates.
To the maximum extent permissible by law, We shall not be liable to You or any other persons for any direct, indirect, incidental, punitive, exemplary, special, consequential damages or loss of profits, revenue or goods will incurred by You due to any delay in the delivery of orders.
If You like to make a purchase and have it shipped internationally, please contact our Customer Care Executives or send us an email at [email protected]. Be sure to include a list of the products you like to purchase, along with the recipient address, phone number and email address. One of our Customer Care Executives will call you and explain the costs and time lines involved for international shipping and delivery.